FAQ
Search answers or ask our care team.
Use Book Pickup, choose services, address, and a time slot. Confirmation arrives instantly by email/SMS.
Yes. Use Track Order with your order ID to see pickup, cleaning, and delivery stages.
No. Pricing is shown upfront. Optional add-ons are always confirmed before processing.
Orders are insured. Report within 24 hours and our care team will resolve quickly.
Yes. We default to biodegradable detergents and offer fragrance-free options.
Yes. Customer login is fully separate from the Filament admin panel.